Customer Service Officer / Sales Concultant

Job Description

Job description
  • Great commission incentives
Key Responsibilities

The role is responsible for delivering superior service standards to customers as well as raising sales performance whilst handling front line administrative duties.

Customer Service
  • Attend to all walk-in customers and address their queries
  • Ensure all calls are answered and emails relating to queries as well as appointment bookings are responded efficiently
  • Recommend suitable packages and services as part of sales techniques to gather more customers
  • Responsible for handling all appointment bookings
  • Executing cashiering duties
  • Monitor stocks for products and inform Branch Manager when stock quantities are low
  • Oversee general tidiness and cleanliness of the salon

Other duties not listed may also be assigned if required.

  • Minimum GCE “O” level education
  • Minimum one year experience in customer service or administrative duties
  • Effectively bilingual in English and Chinese
  • Organized, meticulous, socially engaging and pleasant appearance
  • Independent yet work well in team
  • Knowledge in cashiering would be a bonus
  • Only Singaporeans/Singapore PR need apply