Service Desk Engineer

Job Description

Job Title: Service Desk Engineers

Work Location: Central, Singapore

Job Type: 1 to 3 Years Contract, subject to yearly renewal

About the Job

Primary Responsibilities:

  1. Provide phone and onsite support to end-users on ICT (Laptop, PCs, Printers, Scanners, Desktop applications, Storage servers) and basic network issues (LAN/WAN).
  2. Follow up, as well as, close all the incidents/issues/requests accordingly.
  3. Immediately report and support production by providing solutions when incident occurs.
  4. Documentation and improvement on Standard Operating Procedures.
  5. To assist in other ICT related projects or activities (such as upgrades, changes, maintenance and relocation).

Job Requirements:

  1. Higher NITEC or Diploma in IT, Computer Science, Science, Engineering or related qualification.
  2. Preferably with some relevant working experience. Proficient with Email applications, Insurance, Pharmaceutical, Healthcare, Real Estate or Hospitality business software.
  3. Possess ITIL Foundation V3 certification.
  4. Strong interest in providing business application technical support to corporate end users.
  5. Customer-oriented, patient and a strong team player.
  6. Good communication skills.
  7. Fresh IT Graduates are welcome to apply

What’s in it for you?

It’s important each and every employee feels they are supported and can complete their life’s best work today and in the future. We are investing in each person not only with competitive compensation, but also with industry benefits and perks. A few ways we support our employees is by offering:

  1. Competitive Salary
  2. H&S Insurance Coverage
  3. Annual Leave and Medical Benefits
  4. Company events and annual awards (subject to Covid-19 situation)
  5. Community and sustainability support
  6. Other benefits

The key objective of this role:

To deliver an Awesome User Experience through result-oriented outcomes with friendly service disposition ...we call it Thatz Way!

ARE YOU THATZ ONE?

Get in touch

  • Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.
  • All shortlisted candidates will be contacted

As an advocate for fair employment, we strive to do our best to render objective and merit-based considerations for all applications, and we shall communicate with you when short-listed. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For those who are not short-listed, your profile will be kept for other opportunities where suitable.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search!

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

For more information about THATZ and other job listings, please visit: www.thatz.com

Please like our Facebook: www.facebook.com/thatz.international

LinkedIn: www.linkedin.com/company/thatz-international-pte-ltd

STAY SAFE AND HEALTHY! TAKE CARE!

Contacts

  • sharinajamil28@yahoo.com.sg

Location