Job Detail

Job Description

Purpose:

The Sales Representative/ Manager position consists of selling goods of the manufacturer to businesses or groups of individuals, mostly in Asia countries.

Tasks:

• Provide customers with information regarding products, prices, availability, product use, order status, promotional programs, and other related information to ensure customers are aware of our products and services;
• Consult with clients after sales or contract signing to resolve problems and to provide ongoing support;
• Contact regular and prospective customers to inform new products, explain product features and solicit orders;
• Estimate or quote prices, credit or contract term, warranties, and delivery dates;
• Identify prospective customers by using business directories, following existing leads or new queries, attending tradeshow and site visits;
• Monitor market conditions, product innovations, and competitor’s products, prices and sales;
• Enter orders into the CRM system and ensure timely and accurate processing of orders.
• Recommend products to customers based on customers’ needs and interest;
• Provide customers with product samples and catalogues;
• Maintain customer documentation, including account maintenance (files, customer master, correspondence and profiles) to enable a timely and appropriate response to customer issues and inquiries.

Skills and Experience Required :

• Diploma/ Bachelor or equivalent;
• Excellent verbal and written communication skills;
• Bilingual in Chinese and English;
• Ability to persuade others to change their minds and behaviour and to be aware of others’ reaction and understand why they react as they do;
• Ability to use logic and reason to identify the strengths and weaknesses of alternative solutions.

Competencies (In order of Importance)

• Integrity – Job requires being honest and ethical.
• Dependability – Job requires being reliable, dependable and responsible, and fulfilling obligations.
• Initiative – Job requires a willingness to take on responsibilities and challenges.
• Stress Tolerance – Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
• Persistence – Job requires persistence in the face of obstacles.

You will be reporting to the Sales Manager/ General Manager for day to day sales activities.

Required to travel occasionally.